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The Boloh Helpline

How BOLOH can help you this Winter

This winter, there will be an influx of coughs, colds and chest infections in children aged 0-3.

To reduce increased pressure on local healthcare systems, Barnardo’s has been funded by NHS England and Department for Health and Social Care (DHSC) to provide a helpline advising on respiratory illnesses, focused on supporting parents/carers from Black, Asian and Minority communities.

The Boloh helpline can provide advice, guidance and signposting support to partners/carers who are unsure about what to do if their child has a chest infection.

We can provide information via our Helpline advisors to:

  • Recognise signs and symptoms of Chest infections
  • How to access the right health support
  • Self-manage respiratory infections at home
  • Speak to a nurse or doctor if required via NHS 111 and 999
  • Register with GPs

Helpline advisors can also provide parents/carers with practical support to meet their child’s needs.

Parents/carer can call Boloh helpline on: 0800 151 2605.

Our helpline advisors are trained to provide advice about respiratory illnesses in children aged 0-3. Our advisors can provide a service in English, Punjabi, Hindi, Urdu, Albania, Polish, Luganda, Ruyankole, Rukiga, Rutooro and Kinyarwanda. Interpreters can be provided for other languages.


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