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Now I feel like there is somebody to take care of me too

The impact of the pandemic on families with disabled children has been extremely challenging. On top of everything, families have had to deal with children’s routines being disrupted and associated issues with sleep and behaviour that challenges, for example  – as well as coping with their own and their children’s mental health and wellbeing.

At the start of the pandemic the length and emotional intensity of calls to our helpline from parent carers increased. We needed to find a way to offer parents more time for in-depth emotional support, and thankfully we were able to launch our Listening Ear service.

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